Degradation in performance

Incident Report for PrologMobile Service Status

Resolved

The recent slowdown was caused by a problem in our backend caching layer. This issue has been identified and a permanent fix has been implemented. In addition the platform now continues serving requests normally even when the affected caching mechanism is unavailable.

Posted Oct 02, 2026 - 18:53 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 02, 2026 - 18:05 UTC

Update

We are continuing to investigate this issue.

Posted Oct 02, 2026 - 18:02 UTC

Investigating

We are currently investigating this issue.

Posted Oct 02, 2026 - 17:21 UTC

This incident affected: API and UI Portal.